Aircel :deduction of balance even after paying for BIS
Complaint against Aircel-Blackberry internet services
Posted 1 year ago by udigoel Send mail to author
Location: Jalandhar
Company: Aircel Mobile
Product/service: Aircel-Blackberry internet services
my mobile no. is 9501194333 of AIRCEL and am using the BIS (Black Berry Internet Service) plan on this phone for which i am being charged Rs 14/ day . As per the terms and conditons of BIS plan am not supposed to be charged seperately for the data charges as the Data charges used as part of the BIS plan itself . But i see that Aircel is unfairly deducing my balance for data charges
They keep sending me the message cost: xxx rs. and data usage: xxx kbs. i dont know wht they are deducting balance on there own d even when i am just USING THE COSTLIEST PLAN of the BIS.
Can some one from Aircel explaing what is happening here ?
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